In the course of serving its customers, Baseball University acquires, stores, and transmits customer communications and information that customers may regard as private or sensitive. Some of this information -- such as the customer's name, address, telephone number, and credit card data -- is provided to Baseball University by its customers in order to establish service. Other information -- such as the customer's account status, choice of services, and customer logs - is created and maintained by Baseball University in the normal course of providing service. In addition, Baseball University may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of communications.

Data Security
Baseball University will protect the confidentiality of its customers' information, account information, and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Baseball University, its partners, its employees, and other customers of Baseball University's services. To protect the loss, misuse, and alteration of information that is collected from customers, Baseball University has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?
Baseball University may use customer information to provide its customers with program information or information about new or upgraded services.

Disclosure of customer information and communications
Baseball University will not otherwise disclose its customers' personal and account information unless Baseball University has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Baseball University, Baseball University's customers, or others, or where Baseball University has a good faith belief that the law requires such disclosure.

Baseball University also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Baseball University stores or transmits for its customers. The circumstances under which Baseball University will disclose such electronic customer communications are when:

it is necessary in order to provide service to the customer;
it is necessary to protect the legitimate interests of Baseball University and its customers;
it is required to cooperate with interception orders, warrants, or other legal process that Baseball University determines in its sole discretion to be valid and enforceable; and
it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Baseball University and appear to pertain to the commission of a crime.

Baseball University disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Baseball University will, however, review, delete or block access to communications that may harm Baseball University, its customers or third parties.

Refund policy for certifications and classes:
Once confirmed, all Baseball University certifications and classes are non-refundable.